
Jenny Gaffner
Nordic Head of D2C Sales, Marketing & CX at BNP Paribas PF
Type: Fireside Chat Speaker
Jenny Gaffner is a Digital Marketing and Sales Executive with +10 years from Digital Banking, Fintech and E-Commerce. She has been a part of BNP Paribas PF for 10 years and leading the transformation from being a local, traditional player to becoming an innovative Nordic CX team focusing on sales development, digital innovations and smooth customer journeys. A true passion point for her is to find new ways of working across the organization in order to secure great deliveries through a trust-based leadership that bring the whole team to a new level of pride. Jenny loves to operate in the sweet spot where Business, Design and Technology meet.
Appears in:
Wednesday09:40 - 10:00
AI Knows You Better: The Future of Customer Experience in FinanceTrack: Exponential Finance